Patricia was crying softly.
Heavy snow had slowed her bus so that she missed the last connection back to college. She was cold, lonely and stranded in a big city where she knew no one.
As Pat tried to call her college housemother, telephone operator Nellie Hall sensed something was wrong. Friendly questions brought Pat's tears and troubles pouring out together.
Within a few minutes, Miss Hall had calmed the girl and made arrangements for her to stay overnight at the Y. W. C. A. Next day, after the storm, a happier, grateful Pat went on her way to college.
* * *
We would never have heard this small, true story if Pat's parents hadn't written to express their appreciation.
And you would never find anything in an operator's instructions about helping stranded college girls.
In fact, you wouldn't find any list of the human, neighborly things that our operators, installers and linemen do every day.
Yet they're done just the same - and we're glad they are. It's part of our effort to provide you with the world's best telephone service.
BELL TELEPHONE SYSTEM
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