Dialing Instructions COASTAL
Coastal Communication Service. Inc. 150-17 12 Road, Whitestone, NY 11357
Calling card calls:
Dial 0+ area code + number, wait for tone, enter calling card number
Person – to – person or collect calls.
Dial 0+ area code + number and follow instructions
Coin calls:
For local calls – Deposit 25¢ for 3 minutes, dial number (Overtime is 10¢ for an additional 2 minutes)
NOTE: On local calls, over deposits are NOT applied to call
Calls outside area code – 1+ area code + number
All other cash calls – Dial number, listen for required deposit
No coin needed:
Repair service – Dial 222
Operator assistance – Dial 0
Relay services for hearing/speech impairment – Dial 711
Coastal rates & charges – Dial 0
Coin refunds – Dial 222
911 CALLS FREE
Directory assistance ($.50)
Within area code – Dial 411 or 555-1212
Outside area code + Dial 1+ area code + 555-1212
800 calls – Dial 1+ 800 (or 888, 877, 866) + number
Billing problems/service complaints: Coastal’s Help Line – Dial 222 (Free Call) or 1+ 888-814-4549
If still unsolved Call New York State Public Service Commission 1+ 800-342-3377
This telephone is franchised by the City of New York. To register a complaint with the City of New York, call 311.
All 1+, 0+ and 0- calls are carried by:
Custom TeleConnect, Inc. “CTI”
6242 West Desert Inn Road
Las Vegas, NV 89146
800-672-9080
Embarq/IOS
PO Box 291188
San Antonio, TX 78229
800-721-8892
Operator Assisted and Credit Card calls maybe subject to additional charges
For long distance carrier operator assistance – Dial 00
To access a different long distance carrier – Dial the carrier’s access code followed by 0 + area code + number.
Unsolved Interstate Complaints – Write FCC, Consumer & Governmental Affairs Bureau, Consumer Inquiries & Complaints Division, 445 12th St., SW. Washington. DC 20554.
For rates, billing and service disputes, write or call the carrier shown above.
TOPS75623
