LinkNYC: Four Days in “Hang Tight!” Mode

This LinkNYC kiosk tablet has stayed locked in “Hang Tight!” mode for at least 4 days. In that time I have not seen it listed among the LinkNYC Tablets Reported Down, a page I drafted using data provided by CityBridge. The possibility that it might have appeared in the dataset and then disappeared makes me think I should add a new data point, recording which devices previously appeared and which ones experience the most downtime. But if it this tablet screen presently does not work and has not worked for 4 days it should show up in the dataset no matter what, not just in passing. Also missing from the dataset is the fact that this tablet’s phone does not work.

LinkNYC: Hang tight!
LinkNYC: Hang tight!

Another curio of this particular kiosk is that it’s top piece looks like it came loose. How does this even happen?

LinkNYC: Top Came Loose
LinkNYC: Top Came Loose

Further assessment of the accuracy of CityBridge’s Kiosk Status Report comes mostly on an as-I-see-it basis. I don’t have resources to bolt all over town when a kiosk location appears on one of my LinkNYC by the Numbers pages. Even if I did the gesture would likely prove nothing, since a kiosk’s “Hang tight!” status as reported by CityBridge could resolve itself before I get there.

Yesterday I spotted 4 non-working tablets along 7th Avenue from Times Square down to 22nd Street — I was going to a series of talks given by the Cities Coalition for Digital Rights. More on that later. I stopped and checked for these four non-working on the LinkNYC status pages. None of them appeared.

I simply do not understand why the dataset exists, but I will continue to develop my “by the numbers” pages with a hope that its accuracy will improve.

 



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